Return Policy
Return Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
30-Day Returns
You have 30 days from the date of delivery to request a return. To be eligible, items must be:
- Unused and in the same condition as received
- In the original packaging with all tags attached
How to Start a Return
To initiate a return, please contact us at contacto@ferunio.com with your order number and reason for return. We'll guide you through the process.
Refunds
Once we receive and inspect your return, we'll notify you by email. If approved, your refund will be processed within 10 business days to your original payment method.
Non-Returnable Items
- Items that have been used or damaged after delivery
- Items returned without original packaging
Questions?
Contact us at contacto@ferunio.com and we'll be happy to assist you.